Licensed and insured residential heating and cooling across southern New Hampshire. Gas, oil, propane, heat pumps, mini splits. Call at 2pm or 2am and somebody answers. You get triage, safety steps, and a tech on the way.
Two ways in. Fill out the form, or call and actually talk to it. Either way everything gets triaged and logged where the owner can see it.
What a homeowner fills out at 11pm when the house is getting cold and they don't feel like calling.
It's 2am in January. The desk is empty. It rings out, and then a voice picks up anyway.
Same assistant on both doors. Dialing the number and calling from the browser hit the identical system.
Every no-heat call comes in at once and every one of them is calling three other shops too. Whoever picks up first books it.
A furnace at end of life is a replacement quote wearing a service call. Miss the 2am call and somebody else writes it.
This one asks what's wrong, tells them to stop hitting the reset button, pages the on-call tech, and confirms the address is in your area. Then it hands the human the wheel.
Furnace lockouts, oil burner faults, boiler no-fires, blocked exhaust vents. Safety checks first, tech dispatched, after-hours rates said out loud before anyone drives out.
Gas, propane, and oil. Ignition faults, heat exchanger inspections, circulator and zone valve work, annual combustion tune-ups.
Cold-climate heat pumps, ductless mini splits, central AC. Refrigerant diagnostics, frozen coils, and the one room that never gets comfortable.
Load calculations, not guesswork off the old nameplate. Written options at three price points with rebate paperwork handled.
NH Gas Fitter Lic. #DEMO-0000 (sample license number - Kelmore is a fictional business)
Sample reviews for a sample business.
Everything you triggered was captured, triaged, and logged while "the owner" slept through a cold snap. Open a lead and you'll see the call transcript, word for word, next to what the system did about it.
Live pipeline, response times, estimated job values, and the full trail of every automated touch. Tap your lead and the call transcript opens underneath it.
See the Owner's Side →The report that lands with the owner's coffee: what came in overnight, urgency breakdown, first-response times, pipeline value. Sent to your real inbox.
Your customer got answered in seconds at 2am. You get this report with your coffee.
Your build gets designed around your tools, your process, and your customers. No two are alike. Kelmore is a specimen, not the product - the product is a system shaped around how your shop actually runs.
What was real: the phone call, the voice assistant, the combustion-hazard triage, the address check, the emails in your inbox, the logging, the owner alerts. All of it ran on the same stack a client build runs on. What was simulated: the on-call tech who "got paged," and the company itself. In a live build those are your crew and your business. Every customer-facing script, meaning the safety steps and the pricing lines and the follow-ups, gets written from your inputs and approved by you before anyone hears it. The system says your words, not ours.